Privacy Policy

May 31, 2026

Introduction

Elioservice Ltd (“Elioservice,” “Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including your full name, email address, phone number, billing details, business information, and project-related details.

Payment Information

Payments are securely processed through trusted third-party providers such as Stripe and PayPal. We do not store complete credit card details or sensitive payment information on our servers.

Technical & Usage Data

We may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, time spent on the website, and referral sources.

Communication Data

We collect information shared through contact forms, emails, customer support requests, and other communications with our team.

How We Use Your Information

We use your information to:

Provide and manage our services
Process transactions and payments
Communicate regarding projects or inquiries
Improve website performance and user experience
Send service updates or promotional content
Prevent fraud and unauthorized activity
Comply with legal obligations

You may opt out of promotional communications at any time.

Payment Processing

We use secure third-party payment providers, including Stripe and PayPal, to process transactions safely. Payment information is encrypted and handled directly by these providers.

For more information, please review their privacy policies:

Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that assist with website hosting, analytics, payment processing, and business operations.

We may also disclose information if required by law or during a business transfer such as a merger, acquisition, restructuring, or asset sale.

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We implement reasonable security measures to protect your information, including secure systems, encryption, and limited data access.

While we strive to protect your data, no online transmission or storage system can guarantee complete security.

Your Rights

Depending on your location, including under applicable UK GDPR and data protection laws, you may have rights regarding your personal data, including the right to:

Access your information
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent where applicable
Request data portability

To exercise these rights, contact us at contact@elioservice.uk.

Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors.

International Data Transfers

As a company based in the United Kingdom, your information may be processed and stored in the UK or in other countries where our service providers operate. When transferring personal data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Elioservice Ltd

Office 18593, 182–184 High St North

London E6 2JA

United Kingdom

Company Number: 17176767

Email: contact@elioservice.uk

Phone: +44 78 681 96967

Website: https://elioservice.uk

Office 18593, 182–184 High St North, London E6 2JA, UK